Credit Unions on Jack Henry & Associates

About Jack Henry & Associates

Jack Henry & Associates is the dominant fintech provider to US credit unions. Through its Symitar division (the Episys core platform), Jack Henry serves over 1,500 credit unions — roughly a third of all federally-insured institutions in the country. Beyond core processing, Jack Henry's ecosystem includes Banno (digital banking), Profitstars (analytics and payments), and a broad suite of ancillary products, making it the most complete platform for the CU market.

The largest fintech provider to US credit unions, home of Symitar. Aerial is built to integrate directly with Jack Henry — your core stays exactly as it is, and your members get a modern account opening experience that converts.

Why Account Opening is Hard on Jack Henry

• The Jack Henry ecosystem is deep and powerful, but individual point solutions — including native account opening tools — have not kept pace with what members expect from a pure-play digital experience
• Jack Henry's Banno platform handles digital banking, but account opening often requires a separate workflow that doesn't feel native to the Banno experience
• Credit unions fully embedded in the Jack Henry stack sometimes face pressure to use Jack Henry-native tools even when best-of-breed alternatives would better serve their members

How Aerial Integrates with Jack Henry

Aerial integrates directly with Jack Henry's Episys (Symitar) core via SymConnect and Symitar REST APIs. Aerial is also compatible with the Banno Digital Toolkit, allowing Aerial's account opening flow to launch from within a credit union's Banno mobile or web experience while writing member and account records directly to Episys. No Jack Henry middleware license required — Aerial connects directly to the API layer your IT team already manages.