Credit Unions on Symitar (Episys)

About Symitar (Episys)

Symitar, marketed as the Episys platform, is Jack Henry & Associates' flagship product for credit unions. With over 1,500 clients and decades of deep integration across the industry, Episys is the de-facto standard for mid-size to large credit unions. It powers institutions ranging from $50M community CUs to the largest in the country.

The most widely used core platform in the credit union industry. Aerial is built to integrate directly with Symitar — your core stays exactly as it is, and your members get a modern account opening experience that converts.

Why Account Opening is Hard on Symitar

• Account opening requires custom PowerOn scripting for each digital channel, creating a costly maintenance burden
• The SymConnect SOAP/XML interface is robust but requires specialized developer knowledge rarely found in-house
• Native digital onboarding tools are limited — most CUs bolt on a third-party portal, creating a fragmented member experience
• Connecting modern ID verification and fraud decisioning requires custom middleware work between Episys and external vendors

How Aerial Integrates with Symitar

Aerial integrates with Symitar via the SymConnect Web Service and Jack Henry's newer REST APIs. When a prospect submits an application through Aerial, member records are created or updated in Episys in real time — share drafts, savings accounts, and certificates are opened, funded, and confirmed within the same session. Aerial handles ID verification, OFAC screening, ChexSystems inquiry, and e-signature before writing the verified record to Episys. No PowerOn customization required from your team.